{"id":769,"date":"2024-11-18T16:04:17","date_gmt":"2024-11-18T21:04:17","guid":{"rendered":"https:\/\/www.lgservis.net\/?page_id=769"},"modified":"2026-04-01T12:25:58","modified_gmt":"2026-04-01T17:25:58","slug":"canal-etico","status":"publish","type":"page","link":"https:\/\/www.lgservis.net\/index.php\/canal-etico\/","title":{"rendered":"Canal \u00c9tico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"769\" class=\"elementor elementor-769\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1805265 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1805265\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1b1a59\" data-id=\"e1b1a59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-968046d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"968046d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Canal \u00c9tico<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6e412c elementor-widget elementor-widget-image\" data-id=\"f6e412c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-768x512.jpg\" class=\"elementor-animation-shrink attachment-medium_large size-medium_large wp-image-777\" alt=\"\" srcset=\"https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-768x512.jpg 768w, https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-300x200.jpg 300w, https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-1024x683.jpg 1024w, https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-1536x1024.jpg 1536w, https:\/\/www.lgservis.net\/wp-content\/uploads\/2024\/11\/business-partners-handshake-global-corporate-with-technology-concept-2048x1366.jpg 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2680b48 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2680b48\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e22340\" data-id=\"6e22340\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7f6811 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c7f6811\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Canal \u00c9tico de LG SERVIS S.A.S.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3c8c7 elementor-widget elementor-widget-text-editor\" data-id=\"bb3c8c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El Canal \u00c9tico es una herramienta que LG SERVIS S.A.S. pone a disposici\u00f3n de sus colaboradores, accionistas, contratistas y dem\u00e1s grupos de inter\u00e9s, con el prop\u00f3sito de permitir el reporte confidencial y seguro de situaciones que puedan considerarse actos de fraude, corrupci\u00f3n o conductas contrarias a los principios \u00e9ticos que rigen la empresa.<\/p><p>Adem\u00e1s de facilitar la denuncia de estas situaciones, el Canal \u00c9tico tambi\u00e9n ofrece un espacio para realizar consultas relacionadas con dilemas \u00e9ticos, garantizando en todo momento la confidencialidad, protecci\u00f3n y la no existencia de represalias hacia los usuarios. La administraci\u00f3n del Canal \u00c9tico est\u00e1 a cargo de un tercero independiente con experiencia en la gesti\u00f3n de procesos de este tipo, lo que asegura la m\u00e1xima transparencia y objetividad en su funcionamiento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b5b757 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b5b757\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-945f932\" data-id=\"945f932\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-866aa29 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"866aa29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Objetivos del Canal \u00c9tico de LG SERVIS S.A.S.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9847231 elementor-widget elementor-widget-text-editor\" data-id=\"9847231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p>Identificar posibles actos de fraude, corrupci\u00f3n o cualquier conducta que contravenga los principios \u00e9ticos, legales o normativos que rigen LG SERVIS S.A.S.<\/p><\/li><li><p>Realizar un an\u00e1lisis exhaustivo, tras una verificaci\u00f3n preliminar, de las situaciones reportadas que puedan constituir conductas indebidas, en conformidad con los valores \u00e9ticos de la empresa.<\/p><\/li><li><p>Brindar asesoramiento y orientaci\u00f3n en relaci\u00f3n con dilemas \u00e9ticos planteados a trav\u00e9s del Canal, con el fin de promover decisiones alineadas con la \u00e9tica empresarial.<\/p><\/li><li><p>Implementar medidas preventivas basadas en los resultados de las investigaciones, con el prop\u00f3sito de evitar la recurrencia de conductas inapropiadas y proteger la integridad de la organizaci\u00f3n.<\/p><\/li><li><p>Asegurar que el Canal \u00c9tico sea un medio seguro, confiable y accesible, garantizando la confidencialidad de los usuarios y protegi\u00e9ndolos contra cualquier forma de represalia.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fef958 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fef958\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ea7e3f\" data-id=\"5ea7e3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77c2d68 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"77c2d68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Acceso al Canal \u00c9tico de LG SERVIS S.A.S.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdd3a7c elementor-widget elementor-widget-text-editor\" data-id=\"cdd3a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para realizar reportes o consultas relacionadas con asuntos \u00e9ticos, le invitamos a utilizar los siguientes medios de contacto:<\/p><h3><strong>Correo electr\u00f3nico<\/strong>: <a href=\"mailto:lineaetica@lgservis.net\" rel=\"noopener\">lineaetica@lgservis.net<\/a><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d76cb8 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d76cb8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1910f22\" data-id=\"1910f22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b8bbf5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9b8bbf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Usuarios del Canal \u00c9tico de LG SERVIS S.A.S.<span style=\"font-weight: 400;text-align: center\"><\/span><\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8060660 elementor-widget elementor-widget-text-editor\" data-id=\"8060660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El Canal \u00c9tico de LG SERVIS S.A.S. est\u00e1 disponible para todos los colaboradores, accionistas, proveedores, contratistas y ciudadanos que deseen realizar un reporte o consulta relacionados con asuntos \u00e9ticos.<\/p><p>Los reportes pueden ser presentados de manera an\u00f3nima. En caso de optar por identificarse, LG SERVIS S.A.S. garantiza la confidencialidad de la identidad y la informaci\u00f3n proporcionada, asegurando en todo momento la protecci\u00f3n contra cualquier tipo de represalia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-769146b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"769146b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4537a1\" data-id=\"d4537a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9355af elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d9355af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Temas que se pueden reportar a trav\u00e9s del Canal \u00c9tico de LG SERVIS S.A.S.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf82fd6 elementor-widget elementor-widget-text-editor\" data-id=\"bf82fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A trav\u00e9s del Canal \u00c9tico, los usuarios pueden reportar cualquier acto o situaci\u00f3n relacionada con:<\/p><ul><li>Posibles fraudes.<\/li><li>Corrupci\u00f3n, incluyendo sobornos en cualquiera de sus modalidades.<\/li><li>Conductas anti\u00e9ticas que contravengan los valores y principios fundamentales de LG SERVIS S.A.S.<\/li><\/ul><p>Asimismo, el Canal permite realizar consultas sobre dilemas \u00e9ticos o situaciones que requieran orientaci\u00f3n respecto al cumplimiento del c\u00f3digo de \u00e9tica empresarial. Es fundamental proporcionar la mayor cantidad de informaci\u00f3n y evidencias disponibles para facilitar el an\u00e1lisis y la gesti\u00f3n adecuada del caso.<\/p><p><strong>Nota<\/strong>: No se dar\u00e1 seguimiento a informaciones falsas, rumores infundados o reportes deliberadamente enga\u00f1osos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cf5258 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cf5258\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a6b10e\" data-id=\"0a6b10e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1f0a98 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b1f0a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\"><b style=\"text-align: left\">Seguimiento a los Reportes o Consultas<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a68e34 elementor-widget elementor-widget-text-editor\" data-id=\"1a68e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Al realizar un reporte o consulta a trav\u00e9s del Canal \u00c9tico, se asignar\u00e1 un n\u00famero de radicado que permitir\u00e1 dar seguimiento al caso o ampliar la informaci\u00f3n proporcionada.<\/p><p>LG SERVIS S.A.S. comunicar\u00e1, por el mismo medio utilizado para el reporte, los resultados de la verificaci\u00f3n preliminar, la investigaci\u00f3n realizada o la resoluci\u00f3n de la consulta \u00e9tica planteada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Canal \u00c9tico Canal \u00c9tico de LG SERVIS S.A.S. El Canal \u00c9tico es una herramienta que LG SERVIS S.A.S. pone a disposici\u00f3n de sus colaboradores, accionistas,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-769","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/pages\/769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/comments?post=769"}],"version-history":[{"count":15,"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/pages\/769\/revisions"}],"predecessor-version":[{"id":4598,"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/pages\/769\/revisions\/4598"}],"wp:attachment":[{"href":"https:\/\/www.lgservis.net\/index.php\/wp-json\/wp\/v2\/media?parent=769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}